SKINCARE
SERUMS + CREAMS
High-value emulsions where stability, viscosity and sensory feel decide acceptance. Scrap avoidance and right-first-time dominate the business case.
- Emulson first
- Stabion close behind
SOLUTIONS
Start where
it bleeds.
Serumon is sold against a loss, not a category. Shade holds, fill giveaway, scrapped emulsions, changeover hours, held inventory — pick the one your plant argues about every Monday and we instrument that.
5SEGMENTS
3BUYER ROLES
6LOSS TYPES
1WEDGE AT A TIME
Five agents, one runtime, one audit trail.
SKINCARECOLOR COSMETICSHAIRCARESUN & PERSONAL CAREFRAGRANCECONTRACT MANUFACTURERSPRIVATE LABELOTC / DERMA
BY SEGMENT
Where you make it changes what hurts
COLOR COSMETICS
FOUNDATION + LIP
Shade tolerance is the whole game. ΔE holds, re-shading passes and pigment cost per correction are the numbers on the wall.
- Shadera first
- Emulson for correction
HAIRCARE
SHAMPOO + CONDITIONER
High volume, thin margins, big fills. Giveaway at fractions of a gram per bottle compounds into a serious annual number.
- Fillix first
- Twynex for campaigns
SUN + PERSONAL
SPF + DEODORANT
Regulated actives, tight uniformity requirements and unforgiving stability profiles across markets.
- Emulson + Stabion
- Shadera for uniformity
FRAGRANCE
EDT + EDP
Dosing precision, maceration control and pack decoration quality on premium presentations.
- Emulson dosing
- Fillix decoration
CDMO
CONTRACT + PRIVATE LABEL
High-mix, short-run, brand-owner audits. Changeover and cleaning validation eat the calendar; NPI speed wins the contract.
- Twynex first
- Full loop at plant tier
BY LOSS
Six losses, six entry points
SHADE HOLDS
Batches held or re-shaded over ΔE. Entry point: Shadera on the worst SKU family.
- Metric: holds per 100 batches
FILL GIVEAWAY
Mean fill above target to guarantee the minimum. Entry point: Fillix on the highest-volume line.
- Metric: giveaway %
BROKEN EMULSIONS
Scrap and re-work from drift in dosing, shear or temperature. Entry point: Emulson on one vessel.
- Metric: right-first-time
CHANGEOVER
Hours lost to sequence, cleaning and validation. Entry point: Twynex campaign optimisation.
- Metric: changeover hours/week
HELD INVENTORY
Finished goods waiting on lab results. Entry point: Stabion predictive risk and evidence packs.
- Metric: hold days
QUALITY ESCAPES
Defects and complaints reaching the market. Entry point: Shadera defect vision plus Stabion release.
- Metric: escapes per million
BY ROLE
Three people have to say yes
ECONOMIC BUYER
PLANT / OPS DIRECTOR
Owns batch quality, yield, giveaway, throughput and changeover. Wants autonomous, consistent, higher-yield production and a defensible ROI story.
- Cares about: $ per year recovered
- Fears: disruption to a running plant
CHAMPION
PROCESS ENGINEER
Owns compounding, emulsification, shade and filling process quality. Usually the person who has been asking for this for years.
- Cares about: control that actually works
- Fears: another dashboard
APPROVER
QUALITY / REGULATORY
Owns cosmetic quality, micro and stability safety, GMP (ISO 22716) and compliance evidence.
- Cares about: audit trail and validation
- Fears: unexplainable decisions
ENGAGEMENT
How a wedge pilot runs
-
01
QUALIFY
Batch value, SKU mix, line count, integration access and an executive mandate to cut a named loss. We disqualify sites honestly.
-
02
INSTRUMENT
Edge nodes, connectors and tag validation on one vessel or line. Read-only. Typically four weeks.
-
03
BASELINE + SHADOW
Record the truth of your current performance while agents predict alongside your chemists and lab.
-
04
ASSIST + DECIDE
Recommend mode against the named metric, then a documented decision to expand, stay, or stop.
QUALIFICATION
Are you a fit? Honest answers.
| CRITERION | GOOD FIT | POOR FIT |
|---|---|---|
| SCALE | $30M–$20B revenue; multiple vessels and filling lines | Artisan or indie volume where losses are small in absolute terms |
| INTEGRATION | Existing compounding, filling, spectro and MES with API or OPC access | Sites unwilling to integrate line systems under security controls |
| MANDATE | Executive pressure to cut shade holds, giveaway or changeover | Exploratory interest with no owner and no budget line |
| DATA | Historian and lab data retained and retrievable | No retained telemetry and no baseline to measure against |
| INTENT | Willing to run a paid pilot against a hard metric | Looking for a horizontal dashboard rather than a system of action |
PILOT SHAPE
What a first engagement looks like
1VESSEL OR LINE
4 WKINSTRUMENTATION
8 WKSHADOW BASELINE
1NAMED ROI METRIC
TYPICAL SHAPE; ACTUAL TIMELINES DEPEND ON BATCH FREQUENCY AND VALIDATION REQUIREMENTS.
THE ROOM
What we hear in qualification
Show me shadow mode on one vessel for a quarter, against my own chemists, and I will tell you whether it earns write access.
Our shade matchers are the best in the building and there are four of them for thirty lines. That is the actual constraint.
Giveaway is the number nobody puts on a slide. It is a rounding error per jar and a budget line per year.
All customer scenarios on this site are composite and illustrative. Serumon is pre-revenue; performance figures are design-partner targets, not audited results.
ANTI-ICP
Who we tell to wait
Serumon is a system of action wired into vessels and lines. That is a serious thing to install, and there are plants where it is the wrong quarter to do it.
We would rather disqualify early than run a pilot that cannot produce a clean number. If your losses are real but your telemetry is not retained, the honest first project is instrumentation — and we will say so.
- Tiny indie or artisan makers with negligible volume.
- Sites that cannot grant OT integration under security controls.
- Buyers who want a dashboard rather than closed-loop control.
- Plants mid-way through an ERP or MES replacement.
DISQUALIFY EARLY
- NO NAMED BUYER
- STOP
- NO TELEMETRY ACCESS
- STOP
- NO BASELINE POSSIBLE
- STOP
- NO SUCCESS METRIC
- STOP
- NO SECURITY PATH
- STOP
- ALL FIVE PRESENT
- PROCEED
SOLUTIONS FAQ
Common qualification questions
No, but it shapes the deployment. Formula and shade data can be scoped per brand tenant and kept on site, with strict isolation between customers of the CDMO. Several of our design-partner conversations start exactly here.
Yes. Shadow mode is read-only by construction. You get prediction accuracy and a measured baseline without a single setpoint being written.
One product on one vessel or filling line, at $9,000 per month on the Line tier. That is deliberately small enough to fund from a plant budget.
Outcome components are attached to the workflows with the clearest measurement: shade holds, giveaway, changeover and yield. They are negotiated against the baseline recorded during the pilot, not against an industry benchmark.
NEXT STEP
Name the loss. We will name the wedge.
Twenty minutes on your worst line is usually enough to tell whether Serumon should be in your plant this year.